If i lose my account - Guild Wars Forums

Lawliet Kira · Apr 18, 2009, 03:10 AM // 03:10

Just a quick question, if i lose my account, and i want to get it back, do i need all 4 access keys? because i could only find 2

mazirix · Apr 18, 2009, 03:28 AM // 03:28

I'm assuming you mean that you lost your game files and such, not your account. All you need to do is go to the Guild Wars website and download the game from there. Your account is on their servers, not your computer; you should be able to log in to your account once you get the game downloaded and installed.

In other words, no need for your access keys.

Lawliet Kira · Apr 18, 2009, 04:13 AM // 04:13

No, i mean if i lose access to my account...like...for instance i get hacked and i want my account back

Stop The Storm · Apr 18, 2009, 04:41 AM // 04:41

wouldnt have anything to do with selling your account to gold sellers then trying to retrieve it back via anet would it?

notskorn · Apr 18, 2009, 04:43 AM // 04:43

Contact support and they will tell you...

rick1027 · Apr 18, 2009, 03:31 PM // 15:31

give them as much info as you had supply them with info like chars name profession and possibly level the more you can give em the more they believe its your account. i had to do it once i didnt even supply them with the numbers but gave em enough info about the account they determined it was mine.

thoreau · Apr 18, 2009, 05:34 PM // 17:34

Same as rick. File a support case. They will reply back asking for keys. Give them the keys you have plus tell them the other chapters you own. Give them as much info as possible like you bought it in a box or by digital download. Include all the main characters you have.

You'll be fine.

Lawliet Kira · Apr 19, 2009, 03:31 AM // 03:31

ty everyone...but i didnt lose my account...i was just wondering...

Apr 18, 2009, 03:10 AM // 03:10	#1
Lawliet Kira Wilds Pathfinder Join Date: Dec 2006 Profession: E/Me	If i lose my account Just a quick question, if i lose my account, and i want to get it back, do i need all 4 access keys? because i could only find 2

Apr 18, 2009, 03:28 AM // 03:28	#2
mazirix Academy Page Join Date: Jan 2007 Guild: Too Legit For You [GTFO] Profession: W/	I'm assuming you mean that you lost your game files and such, not your account. All you need to do is go to the Guild Wars website and download the game from there. Your account is on their servers, not your computer; you should be able to log in to your account once you get the game downloaded and installed. In other words, no need for your access keys.

Apr 18, 2009, 04:13 AM // 04:13	#3
Lawliet Kira Wilds Pathfinder Join Date: Dec 2006 Profession: E/Me	No, i mean if i lose access to my account...like...for instance i get hacked and i want my account back

Apr 18, 2009, 04:41 AM // 04:41	#4
Stop The Storm Keeping DoA Alive Join Date: Jan 2007 Location: England Guild: Were In [DoA] Profession: A/N	wouldnt have anything to do with selling your account to gold sellers then trying to retrieve it back via anet would it?

Apr 18, 2009, 04:43 AM // 04:43	#5
notskorn Lion's Arch Merchant Join Date: Oct 2006 Guild: Clan Roxor Profession: W/E	Contact support and they will tell you...

Apr 18, 2009, 03:31 PM // 15:31	#6
rick1027 Jungle Guide Join Date: Apr 2006 Profession: W/R	give them as much info as you had supply them with info like chars name profession and possibly level the more you can give em the more they believe its your account. i had to do it once i didnt even supply them with the numbers but gave em enough info about the account they determined it was mine.

Apr 18, 2009, 05:34 PM // 17:34	#7
thoreau Ascalonian Squire Join Date: Feb 2008	Same as rick. File a support case. They will reply back asking for keys. Give them the keys you have plus tell them the other chapters you own. Give them as much info as possible like you bought it in a box or by digital download. Include all the main characters you have. You'll be fine.

Apr 19, 2009, 03:31 AM // 03:31	#8
Lawliet Kira Wilds Pathfinder Join Date: Dec 2006 Profession: E/Me	ty everyone...but i didnt lose my account...i was just wondering...